Effective Date: June 20, 2025
This Privacy Policy describes how Ceren McKay (“we,” “us,” or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from cerenmckay.com (the “Site”). By accessing or using the Site, you agree to the collection and use of information in accordance with this policy.
1. Definitions
- “Personal Information” refers to any information that identifies, relates to, describes, or is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. This includes, but is not limited to, names, addresses, email addresses, phone numbers, payment information, and IP addresses.
- “Site” refers to cerenmckay.com.
- “You” and “Your” refer to the user or visitor of the Site.
2. Information We Collect
We collect various types of information for different purposes to provide and improve our services to you.
a. Information You Voluntarily Provide
When you make a purchase or attempt to make a purchase through the Site, we collect the following Personal Information from you:
- Contact Details: Your full legal name, shipping address, billing address, email address, and telephone number.
- Payment Information: Payment card details (e.g., credit card number, expiration date, CVV) or other financial account information. Please note that we do not directly store full payment card details; this information is securely processed by our third-party payment gateways (e.g., Stripe, PayPal), which are PCI-DSS compliant.
- Account Information: If you create an account, your username and password.
- Communication Data: Records of your correspondence with us, including customer service inquiries, feedback, and support requests.
b. Automatically Collected Information (Usage Data)
When you access or use the Site, certain information is automatically collected, including:
- Device Information: Information about your device, such as your IP address, web browser type, operating system, and unique device identifiers.
- Log Data: Information that your browser sends whenever you visit our Site. This may include pages you view, the time and date of your visit, the time spent on those pages, referring/exit pages, and other diagnostic data.
- Cookies and Tracking Technologies: Details about your interactions with our Site, collected through cookies, web beacons, and similar technologies. These help us understand your preferences, improve your browsing experience, and analyze trends.
3. How We Collect Information
We collect information through the following methods:
- Direct Interactions: When you provide information directly to us, such as by placing an order, creating an account, subscribing to our newsletter, or contacting customer support.
- Automated Technologies: Through cookies, server logs, and other tracking technologies as you navigate and interact with our Site.
- Third Parties: From third-party service providers, such as payment processors and analytics providers, who may provide us with information about your transactions or Site usage, subject to their own privacy policies.
4. How We Use Your Information
We use the collected Personal Information for various purposes, including:
- To Process and Fulfill Orders: To complete your transactions, process payments, facilitate product manufacturing and shipping via our print-on-demand partners, and send you order confirmations and updates.
- To Provide and Maintain Our Service: To operate, maintain, and improve the functionality of the Site, and to ensure its security.
- To Manage Your Account: To create and manage your user account, if applicable.
- To Communicate with You: To respond to your inquiries, provide customer support, send service announcements, and deliver promotional materials if you have opted in.
- For Marketing and Advertising: To personalize your experience, show you relevant products, and send you marketing communications about our products and services that may be of interest to you, in accordance with your preferences.
- For Analytics and Research: To analyze Site usage, track trends, understand user behavior, and gather demographic information for internal research and to improve our offerings.
- For Legal Compliance and Protection: To comply with applicable laws, regulations, and legal processes, respond to lawful requests, and protect our rights, privacy, safety, or property, and that of our users or the public.
- To Prevent Fraud: To detect, prevent, and address technical issues, fraud, or security incidents.
5. How We Share Your Information
We may share your Personal Information with third parties only in the following circumstances:
- Service Providers: We engage third-party companies and individuals to facilitate our service, provide service-related services, or assist us in analyzing how our service is used. These third parties include:
- Payment Processors: Such as Stripe, PayPal, or other secure payment gateways, to process your transactions. They only receive information necessary to complete your payment.
- Shipping and Logistics Partners: To facilitate the manufacturing and delivery of your orders (e.g., print-on-demand partners, postal services, courier companies). They receive your shipping address and contact information.
- Analytics Providers: Such as Google Analytics, to monitor and analyze the use of our Site.
- IT and Technical Support Providers: To maintain our website infrastructure and provide technical assistance.
- Marketing and Advertising Partners: To facilitate targeted advertising and promotional campaigns, subject to your consent where required.
- Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company, your Personal Information may be transferred.
- Legal Requirements: We may disclose your Personal Information in the good faith belief that such action is necessary to:
- Comply with a legal obligation (e.g., court order, subpoena).
- Protect and defend the rights or property of Ceren McKay.
- Prevent or investigate possible wrongdoing in connection with the Site.
- Protect the personal safety of users of the Site or the public.
- Protect against legal liability.
- With Your Consent: We may share your Personal Information with other third parties when we have your explicit consent to do so.
We do not sell, rent, or trade your Personal Information to third parties for their direct marketing purposes without your explicit consent.
6. Print-on-Demand Fulfillment and Limitation of Liability
Please be advised that all physical products (such as canvas prints, posters, T-shirts, pillows, etc.) offered on cerenmckay.com are manufactured, fulfilled, and shipped by third-party Print-on-Demand (POD) providers. Once your order is processed and passed to our designated POD provider, they assume responsibility for:
- Manufacturing the product according to your order specifications.
- Packaging the product for shipment.
- Arranging and coordinating the shipping and delivery of the product.
- Providing tracking information, where applicable.
Ceren McKay is not responsible for any delays, errors, damages, losses, or issues that may occur during the manufacturing, packaging, shipping, or handling process once the order has been submitted to and accepted by the third-party POD provider. While we strive to work with reputable partners, any questions or issues directly pertaining to the physical delivery of your product, including but not limited to lost packages, transit delays, or items damaged during shipping, should be directed to the Print-on-Demand provider handling your specific order. We will, to the best of our ability, assist you in communicating with the POD provider where possible, but the final responsibility for the physical delivery and condition of the product during transit lies with the fulfillment service.
7. Data Retention
We will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as for tax, accounting, or other legal requirements). When we no longer need to process your Personal Information for the purposes set out in this Privacy Policy, we will either delete or anonymize it.
8. Your Data Protection Rights
Depending on your location, you may have the following data protection rights concerning your Personal Information:
- Right to Access: The right to request copies of your Personal Information.
- Right to Rectification: The right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure (Right to be Forgotten): The right to request that we erase your Personal Information, under certain conditions.
- Right to Restrict Processing: The right to request that we restrict the processing of your Personal Information, under certain conditions.
- Right to Object to Processing: The right to object to our processing of your Personal Information, under certain conditions.
- Right to Data Portability: The right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- Right to Withdraw Consent: Where we rely on your consent to process your Personal Information, you have the right to withdraw that consent at any time. This will not affect the lawfulness of any processing carried out before you withdraw your consent.
To exercise any of these rights, please contact us using the “Contact Us” details provided below. We will respond to your request within a reasonable timeframe.
9. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track the activity on our Site and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
10. International Data Transfers
Your information, including Personal Information, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction.
Specifically, as cerenmckay.com is an online print-on-demand/merch shop, our operations, including print fulfillment and shipping, may involve partners located in various countries. By submitting your Personal Information, you consent to this transfer, storage, and processing.
International Deliveries and Customs/Import Duties/Taxes: Please be advised that if you are an international customer, your order may be subject to import duties, customs fees, and local taxes (including VAT) levied by your country of destination. These charges are entirely the responsibility of the buyer and are not included in the product price or shipping cost displayed on cerenmckay.com. These fees are typically collected upon delivery by the shipping carrier or customs authority. Ceren McKay has no control over these charges and cannot predict what they may be. We recommend that international customers check with their local customs office for information on potential charges before placing an order to avoid unexpected fees. Failure to pay these fees may result in the package being returned to us, in which case a refund will only be issued for the product price, excluding original shipping costs and any return shipping or customs charges incurred by us.
11. Security of Your Information
The security of your Personal Information is paramount to us. We implement a variety of security measures, including physical, electronic, and procedural safeguards, to protect your Personal Information from unauthorized access, use, disclosure, alteration, or destruction. These measures include, but are not limited to, encryption, firewalls, and secure socket layer (SSL) technology. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
12. Children’s Privacy
Our Site is not intended for use by individuals under the age of 13 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from Children without verification of parental consent, we take steps to remove that information from our servers.
13. Intellectual Property Rights Statement
All designs, artworks, illustrations, paintings, and creative content displayed or offered for sale on cerenmckay.com are the exclusive intellectual property of Ceren McKay and are protected by international copyright laws and treaties. This includes all visual elements, graphic designs, patterns, and any other creative works present on products, promotional materials, or the Site itself.
No part of any design or painting may be reproduced, copied, adapted, modified, distributed, transmitted, displayed, performed, published, licensed, sold, or used in any form or by any means, whether electronic, mechanical, photocopying, recording, or otherwise, for any commercial purpose or public display, without the express prior written permission of Ceren McKay.
Any unauthorized use, including but not limited to, reproduction, imitation, or derivative works, of our intellectual property is strictly prohibited and may result in legal action.
Should you wish to license any design or painting, explore collaboration opportunities, or discuss any other form of authorized use, you are welcome and encouraged to contact Ceren McKay directly via the contact information provided below. We are open to exploring mutually beneficial arrangements.
14. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
15. Contact Us
If you have any questions about this Privacy Policy, your Personal Information, or wish to exercise your data protection rights, please contact us:
By Email: info@cerenmckay.com
By Visiting this page on our website: Contact Page on cerenmckay.com
